Call Center Technology

Database Systems Corp. (DSC) is a provider of call center technology. This technology includes call center phone systems as well as outsourcing call center services. The vendor states that their phone systems are computer telephony based systems that include interactive voice response software, voice message broadcasting options, as well as auto dialer features.

Database Systems Corp. provides both turnkey computer telephony phone systems and outsourcing services. Their phone systems and software support anywhere from four analog phone lines to hundreds of digital lines. Plus these systems can be networked to provide a virtually unlimited call handling environment.

DSC provides phone services including IVR outsourcing and voice broadcasting programs at multiple data centers, which provide secure and redundant enviroments.