online CRM service

The salesforce.com service includes best-of-breed sales force automation, customer support management and marketing automation components for a monthly subscription fee of $65 per user per month. Salesforce.com believes the Internet has democratized enterprise software and that companies all over the world no longer have to tolerate risky, expensive, difficult-to-use software that takes months and years to install and offers little or no return on investment.

The fully integrated salesforce.com online CRM service delivers all the benefits of traditional CRM software without any of the burden or risk. Features and benefits of the service include:

Fast access: Built for the Web and available anytime, anywhere

Ease of use: Intuitive, easy to adopt, minimal training time, no IT resources necessary

Customization and personalization: Easily adapts to a company's existing processes and staff structures and each user's needs

360 degree view of customer: All departments share visibility into every aspect of customers and prospects

World-class functionality: Complete and secure service includes tracking, reporting, analysis and forecasting available for sales, marketing and support organizations at a fraction of the cost of traditional client/server CRM systems

Wireless access from enabled cellular phones, Palm OS devices and pagers

Multi-language support for Japan and Europe